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Terms of Service

Please read our Terms of Service carefully before using any Zynoster services.

Welcome to Zynoster

Welcome to Zynoster. These Terms of Service ("Agreement" or "Terms") govern your access to and use of the hosting services, VPS systems, dedicated servers, domain names, and related web products provided by Zynoster ("Zynoster", "we", "us", or "our").

By registering an account with Zynoster via our main site (https://zynoster.xyz) or accessing the billing and portal area (https://my.zynoster.xyz), you signify your explicit consent and agreement to be legally bound by these terms. If you do not agree to these terms, you are instructed to immediately cease all use of our services.

1. Acceptance of Terms

This Agreement constitutes a binding contract between Zynoster and you (the "User", "Client", or "Customer"). You agree that your electronic registration of an account, execution of orders, or actual usage of any of Zynoster's hosting services carries the same legal weight as a physical signature. Zynoster reserves the right to decline service provision to any individual or corporate entity at its discretion.

2. Account Responsibilities

To register and maintain an active account on our WHMCS Client Area, you must provide accurate, current, and complete contact, payment, and administrative details. You are solely responsible for updating these records.

  • Security: You are responsible for preserving password security and maintaining robust credential protocols for both the WHMCS client portal and control panel systems.
  • Authorized Access: You accept full legal and financial liability for all transactions and administrative changes authorized under your unique account credentials.

3. Service Usage Policy

Our service infrastructure is designed to maintain fair performance allocation across all accounts. To ensure consistent baseline availability, Zynoster enforces a set of usage metrics:

  • Shared Web Hosting: Resource use on shared architectures is governed by a Fair Use Policy. Shared environments must not exceed 25% CPU usage or 1 GB RAM allocation continuously for more than 90 seconds.
  • Inode Allocations: Standard shared profiles have a soft ceiling limit of 100,000 inodes. Exceeding this value may result in exclusion from our offsite backup routines.
  • VPS Deployments: VPS nodes with root access must not engage in continuous CPU pinning that compromises neighboring hypervisor allocations.

4. Prohibited Activities

Zynoster operates a zero-tolerance policy against infrastructural exploitation. The following activities are strictly prohibited on our hardware:

  • Spam and Outbound Mail Abuse: The transmission of unsolicited bulk email, phishing messages, or maintaining open mail relays.
  • Security Violations: Attempted port scanning, cross-site scripting (XSS), DDoS injection, or launching exploit scripts from any system.
  • Cryptocurrency & Background Processes: Running background miners, torrent seed boxes, or IRC bots without written administrative authorization.
  • Illegal Content: Hosting child exploitation material, malware distribution networks, unlicensed copyright-protected works, or system templates that violate local or international intellectual laws.

5. Payment & Billing

Zynoster invoices services in advance according to the billing cycle selected in the client area (https://my.zynoster.xyz).

  • Invoicing: Invoices are generated 14 days prior to the calendar due date.
  • Late Payment: Payments not settled by the due date will trigger automated payment reminder emails. Accounts outstanding for more than 3 days past the due date will be suspended.
  • Suspension Fee: A late fee or reactivation fee may be assessed on accounts suspended for overdue balances.

6. Refund Policy

Zynoster provides a conditional money-back guarantee for newly registered accounts to ensure satisfaction with our system frameworks:

  • Shared/Reseller Hosting: A 30-day money-back guarantee is applicable for shared and reseller hosting accounts.
  • Exclusions: Domains, VPS setups, dedicated servers, custom admin service packages, SSL certificates, and license keys are non-refundable.
  • Terms Violation: If your services are suspended or terminated due to an explicit violation of our usage policies, you forfeit all refund eligibility.

7. Suspension & Termination

Zynoster reserves the right to suspend or terminate services immediately and without prior notice in cases of critical system risk, infrastructure abuse, non-payment, or written non-compliance. Upon account termination, all hosted files, virtual configurations, databases, and emails are permanently destroyed. Zynoster accepts no liability for data loss arising from administrative termination.

8. Backups & Data Responsibility

While Zynoster runs automated daily backup operations for disaster recovery and local node availability, these backups are provided purely as an operational convenience. You are solely responsible for maintaining local, independent, off-site copies of all hosted files, databases, configurations, and core web assets. Zynoster does not guarantee backup recovery and holds no liability for data loss.

9. Limitation of Liability

All hosting and cloud systems provided by Zynoster are provided on an "as is" and "as available" basis. Under no circumstances shall Zynoster, its directors, or its technical affiliates be held legally or financially liable for direct, indirect, incidental, special, or consequential damages resulting from system downtime, network latency, loss of business revenue, data corruption, or operational system failures.

10. Intellectual Property

All technical interfaces, control panel custom scripts, brand assets, system graphics, domain listings, and documentation belonging to Zynoster remain the exclusive property of Zynoster. Clients are strictly prohibited from copying, reverse engineering, or redistributing Zynoster property without written administrative authorization.

11. Service Availability (SLA)

Zynoster strives to maintain a 99.9% uptime availability index across its core hypervisor allocations and shared hosting frames. Uptime calculations exclude scheduled maintenance windows (notified at least 24 hours in advance via administrative panels), upstream transit carrier failures, or force majeure events.

12. Privacy & Data Protection

Zynoster is committed to safeguarding customer data in compliance with international privacy protocols and standard data hygiene regulations. Your personal information, payment history, and operational metadata are processed securely and are never disclosed to third parties unless required by legal subpoenas or recognized government compliance warrants.

13. Modifications to Terms

Zynoster reserves the right to amend, update, or entirely revise these Terms of Service at any time. Significant changes will be communicated via your registered primary email address or through announcements in the WHMCS Client Area dashboard at least 15 days prior to implementation. Continued use of Zynoster services past the effective date signifies your binding acceptance of the updated terms.

14. Contact Information

For any administrative inquiries, corporate policy clarifications, or billing and account questions regarding these Terms of Service, please write to our support queue at support@zynoster.xyz.

Critical Compliance Reminder

Failure to adhere to any portion of our Terms of Service may result in immediate service suspension or administrative termination of your web assets. Please ensure all code deployments comply fully with our usage metrics.

Need Direct Clarification?

Our specialized hosting departments are ready to assist you with compliance routing.

Support Desk

General technical compliance

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Billing Team

Invoicing & refund routing

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Abuse Team

Violations & spam reporting

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Client Area

Active system credentials

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